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How do I know the size of unit I should rent?

To help you answer that we have put together a comparison chart and space estimator on the Storage unit page. If you need help contact our friendly and knowledgable staff.

Can I access my belongings at any time of day or night?

Yes. With our state-of-the-art security system you are allowed access at any time by using our convenient coded access gates. If you need to speak to one of our staff please call during business hours 315-788-3036. The kiosk provides a 24 hour call center hook up for your convenience.

What payment methods do you accept?

Cash, check, Visa, Mastercard, debit cards, and money orders. We have automatic billing and a 24 hour kiosk for payments and rentals.

What exactly can I store?

As long as it’s not illegal, dangerous, highly inflammable, perishable, precious or alive you can store it. Anything you store should be in compliance with our terms and conditions.

What’s the minimum / maximum amount of time I can store for?

The minimum time is as little as one month, and the maximum is as long as you want. The notice period you give us can be as little as 24 hours – so you’ll never have to pay for storage time you don’t need.

What if I booked the wrong room size?

We understand that estimating the amount of space your valuables will take up is difficult so in this instance you can simply rebook and move to the correct room size. Or, if the right size isn’t available, you can take an additional room.

How do I know my stuff will be safe?

We have taken every step to ensure the security and safety of items stored at our facility. Our security system is state-of-the-art, with coded entry into every unit, security cameras, and a fenced compound that allows access to only those who are currently renting a unit from us.

What happens if my stuff gets damaged while in storage?

We make every effort to ensure this doesn’t happen,but if it does you will need to contact your insurance company to make a claim.

Do I need to insure my belongings while in storage?

You do need to insure your belongings but we would recommend it. We make every effort to ensure nothing happens to your belongings but in the event that something does you will want to have some kind of insurance coverage.

What do I need to bring on the day I rent the unit?

You will need a drivers license or state ID. If you are in the military, bring your military ID. Also, the 1st month’s rent.

Do you offer Military discounts?

Yes. All members of the armed forces recieve a $20 credit on the second month of storage. You will need your military ID on the day you rent the unit to qualify for this discount.

Do I need a security deposit?

There is no deposit required on storage units, but a small deposit is required on truck and trailer rentals.

Diamond  Self Storage
24561 NYS Rte 37
PO Box 6633
Watertown, NY 13601
sales@diamondstorage.usWatertown, Brownville, Limerick, Calcium, Black River, Dexter, Felts Mills, Adams Center, Fort Drum, Evans Mills, Rodman, Sackets Harbor, Great Bend, Deferiet, Copenhagen, Chaumont, Adams, Depauville, Carthage, La Fargeville, Henderson Harbor, Belleville, Lorraine, Denmark, Philadelphia, Deer River, Three Mile Bay, Theresa, Henderson, Clayton, Ellisburg, Mannsville, Plessis, Cape Vincent, Pierrepont Manor, Thousand Island Park, Fishers Landing, Natural Bridge, Lacona, Castorland, Antwerp, Wellesley Island, Alexandria Bay, Sandy Creek, Redwood, Lowville, Oxbow, Martinsburg, Turin, Gouverneur13083, 13145, 13367, 13404, 13473, 13601, 13602, 13603, 13605, 13606, 13607, 13608, 13611, 13612, 13615, 13616, 13618, 13619, 13620, 13622, 13624, 13626, 13627, 13628, 13631, 13632, 13634, 13636, 13637, 13638, 13640, 13641, 13642, 13643, 13650, 13651, 13656, 13657, 13659, 13661, 13665, 13671, 13673, 13674, 13675, 13679, 13682, 13685, 13691, 13692, 13693,

Diamond Storage Checklist

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